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Real guest feedback

KMH Guest Reviews

Read guest ratings and written feedback from caravan holidays booked with KMH, including Freetobook reviews and verified reviews submitted through the KMH guest portal.

4.8 out of 5 from 503 published guest ratings

The overall score includes all 503 published ratings, including 93 ratings submitted without a written comment.

Selected by KMH

Featured guest reviews

Published written reviews

Written guest reviews

410 matching written reviews
5.0/5
Freetobook review
Lovely clean caravan, can’t wait to come back.
Guest from Eccleston Park August 2021
4.3/5
Freetobook review
Caravan was a fair walk to the park but saying that it was surrounded by plenty of land for the kids to play.
Caravan would have benefited with some leaflets/menus of local area and restaurants/takeaways as not many places to eat on site.
The Caravan was spottles on arrival and had all the basics required for our stay.
Guest from Liverpool August 2021
5.0/5
Freetobook review
Very clean with lovely little touches such as welcome pack
Freetobook guest August 2021
4.8/5
Freetobook review
Booking was very simple. Caravan was lovely, very clean and provided an extremely comfortable stay. There was many extras in the caravan, toilet rolls, hand wash, cleaning materials, coffee maker and even a travel cot.
Guest from Runcorn August 2021
4.8/5
Freetobook review
Great location and amenities and the team were always there to help with any questions.
Freetobook guest August 2021
5.0/5
Freetobook review
Superb caravan in ideal spot. Very clean and had everything we needed.
Guest from Runcorn August 2021
5.0/5
Freetobook review
We were a little disappointed that not all the attractions were fully open, but understood why. Although we couldn't understand why the
'The walk on the wild side ' wasn't open.
One of the caravans had a broken table, which had previously been entered into the visitors book and one had a blocked toilet (luckily it had 2) which was reported but not fixed.
We also thought the amusements would be open earlier and later for the residents only.
We did enjoy ourselves though and had a great holiday.
Would be helpful if paper maps of the park were available that showed where the various rides and animals etc were.
Freetobook guest August 2021
Response from KMH

Thanks for the nice words.
Unfortunately we was not aware of the blocked toilet until we arrived to clean.
The table is now repaired

5.0/5
Freetobook review
Excellent company who always replied straight away. Was very understanding when we checked out later than planned due to my husband having hurt his back. Caravan was very nice and had everyhtigb needed.
Guest from Darwen August 2021
4.8/5
Freetobook review
Caravan was lovely. A little further out than ideal but that’s just because I have a slow walking 3 year old who won’t go in a buggy.
Guest from Eagkesvliffe August 2021
3.8/5
Freetobook review
As discussed we didn’t have enough cutlery or outdoor seating for 6.
Oven didn’t work, grill provided but wasn’t made aware of oven issues.
Freetobook guest July 2021
4.8/5
Freetobook review
Caravans were clean on arrival, we were lucky and were able to access our Caravans early at 12.30pm! Great location not far to walk to swimming or the park. Playground was next to us so could sit out while kids played.

Only downside was lack of places to eat on site but this may have been linked to Covid as some restaurants hadn't re-opened and others only did food up until 3pm leaving limited options. The Caravans had great fridge freezer and big supermarkets were a 15min drive away.
Guest from . July 2021
5.0/5
Freetobook review
We had an amazing time here. Caravan was perfect and everything you need is there. Communication with owners was great. Will be staying again. Thank you so much
Guest from . July 2021

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