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Real guest feedback

KMH Guest Reviews

Read guest ratings and written feedback from caravan holidays booked with KMH, including Freetobook reviews and verified reviews submitted through the KMH guest portal.

4.8 out of 5 from 503 published guest ratings

The overall score includes all 503 published ratings, including 93 ratings submitted without a written comment.

Selected by KMH

Featured guest reviews

Published written reviews

Written guest reviews

410 matching written reviews
4.0/5
Freetobook review
Lovely friendly and so helpful people who I dealt with renting the caravan unfortunately I wasn’t happy with the van as the grill wasn’t working properly, kettle wasn’t switching itself of so was concerned it could have been dangerous, a little lamp would be nice, the ceiling lights too bright when you need to relax, just spend a few pounds on a decent toaster it’s ok people saying it’s only to sleep in, but no I payed a lot of money so I would like a few more home comforts Thank you
Guest from Lincolnshire August 2025
Response from KMH

We have had a gas engineer out to the stove but he as said it was working ok. We will keep an eye on it.
Kettle seemed to be working for us but we have replaced it as a precaution.
We can take a look at the toaster.

Thank you for staying.

5.0/5
Freetobook review
Caravans were excellent, clean and with everything you want, our kitchen even had an air fryer. Everything was prepared for our arrival even welcome box to make a cuppa with a lovely biscuit. Our caravan also had TVs in bedrooms which the teenagers appreciated. We had two caravans for a family break, ages ranging from 2 years to 69 and a couple of teenagers to boot. The caravans were close to all amenities of Flamingo land but we were not disturbed by noise of an evening and spray a few nights in playing games and having a tipple. Karen and Mike are excellent host, they respond almost immediately to any queries or issues . I would not hesitate to recommend them.
Guest from Liverpool August 2025
5.0/5
Freetobook review
Lovely caravan in great location
Freetobook guest August 2025
3.8/5
Freetobook review
Lovely caravan to stay in will be using yous again next year
Freetobook guest August 2025
5.0/5
Freetobook review
Stayed in cedarwood 59 good location 5/10 minute stroll to main park. As usual caravan was spotless on arrival and smelt nice and fresh. Used kmh a few times and never had a problem. Quick to answer and questions when emailed.
Guest from Liverpool August 2025
5.0/5
Freetobook review
Brilliant,just like every year! Karen and Mike are quick to help and support if there is anything you need. The caravan was lovely and clean. Fantastic holiday, we already can not wait for next year.
Guest from Leigh August 2025
4.5/5
Freetobook review
Very lovely caravan clean and bedding smelled fresh ready to put on
We chose to do the 1pm check in time for our four children to get unpacked and settled ready for a fun week arrived and didn't realise how easy and quick it was to find the caravan realised on the night time it is loud with people coming from entertainment venue back to there caravans it does get loud with people crossing over to were the caravan is
Only issue we did have was that the gates on the caravan didn't close and was easy for one of my twins to open
Freetobook guest August 2025
4.8/5
Freetobook review
Brilliant stay, gorgeous caravan. WiFi connection was a little disappointing with younger children. Everything we needed was there, short walk to the facilities. Nice and quiet.
Guest from Middlesbrough August 2025
5.0/5
Freetobook review
Beautiful caravan spotlessly clean and everything you could want. Great communication made or stay easy and stress free
Freetobook guest August 2025
4.8/5
Freetobook review
Really good location, great communication from booking to check out can’t fault it at all. Caravan was basic but had everything we needed and it was very clean! For half the trip I was alone with a toddler and felt very safe despite this, site was well maintained and security were always present.
Guest from Nottingham August 2025
4.3/5
Freetobook review
I felt that items such as a floor brush would help keep floors and decking tidy ,could perhaps add s cheese grater , pizza cutter for convience and i personally would have liked a lamp as it eas iether the dark or to bright at night but overall i enjoyed my stay
Guest from Kilmarnock August 2025
4.8/5
Freetobook review
Absolutely fantastic holiday. Really nice well presented modern caravan, great facilities. I hope to certainly visit again however I would take a hair dryer next time as there wasn’t one provided.
Guest from Denwick, Northumberland July 2025

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